Top 10 Zendesk Training Courses Completed by Successful Startups

1. On-Demand: Zendesk Support for Agents -Serve customer requests efficiently by updating tickets and collaborating with other agents to provide expertise and accurate responses to customers.
2. On-Demand: Get to know Zendesk basics - Get to know user types and roles, the anatomy of a ticket, and begin to explore the Agent Workspace.
3. On-Demand: Introduction to Foundational Support - Get an overview of how Zendesk's ticketing system works, which we refer to as Support or Foundational Support.
4. On-Demand: Introduction to Zendesk for Agents - Learn how to engage with customers through multiple channels using Agent Workspace.
5. On-Demand: Zendesk messaging for agents - Use messaging to serve customer conversations in real time or at the customer's convenience
6. On-Demand: Zendesk Talk for Agents - This training course will teach you the basics of how to use Zendesk Talk allowing you to effectively provide personalized support.
7. On-Demand: Introduction to Explore / analytics - Get to know the basics of Zendesk's analytics solution, Explore. 
8. On-Demand: Zendesk Chat for Agents, I - Are you a new Zendesk Chat Agent? Zendesk Chat for Agents is the place to start. This course will teach you how Zendesk Chat works and get you comfortable serving chats. You'll also learn how to find information about your customers, handle multiple chats at once, and which features you can leverage to become more efficient in your work as an agent. This course concludes with an assessment, which will tie together everything you've learned.
9. On-Demand: Introduction to Guide / self-service - Get to know the self-service basics.
10. On-Demand: Migrate to Agent Workspace (for agents) - This mini course is ideal for agents who have a working knowledge of the current agent experience.