Ivy Monroe
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Activity overview
Latest activity by Ivy Monroe-
Ivy Monroe created an article,
Your First Five Steps in the Program
Zendesk Startups Program: 5 Golden Steps to Success
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Ivy Monroe created an article,
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Ivy Monroe created an article,
Top 10 Zendesk Training Courses Completed by Successful Startups
On-Demand: Zendesk Support for Agents -Serve customer requests efficiently by updating tickets and collaborating with other agents to provide expertise and accurate responses to customers. On-Dema...
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Ivy Monroe created an article,
Whats the first step/thing I should do once approved?
Listed below are a few great places to start getting your CX or Startup Program questions answered. Not sure where to begin? Try our Startup Navigator to direct you to your best next step. Intro t...
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Ivy Monroe created an article,
As a startup, where should I start?
Listed below are a few great places to start getting your CX or Startup Program questions answered. Not sure where to begin? Try our Startup Navigator to direct you to your best next step. Intro...
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Ivy Monroe created an article,
I need onboarding help/ help setting it up. Who should I contact?
For onboarding/set up help, I recommend you attend Office Hours, our weekly sessions to get your questions answered and learn the newest features on Zendesk products. They are hosted by Startups Su...
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Ivy Monroe created an article,
Does the promotion code expire?
We understand you are not quite ready to join the Startup Program. The code we provided you will expire. Reach out to us at startups@zendesk.com when you are ready to activate. In the meantime, wha...
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Ivy Monroe created an article,
Want to network with other startups in the meantime?
Need development help? Want to chat with a fellow founder? In need of funding advice? Join our Slack community and meet with one of our many eager Coaches (Zendesk customers) who have been exactly ...
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Ivy Monroe created an article,
What if I realize during the program that this isn't the right fit? Can I cancel immediately?
You can cancel anytime you like. The instructions to do so are here, but I encourage you to first get in contact with us to see if Zendesk is a good fit. Complete this quick form to contact us.
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Ivy Monroe created an article,
What plan should I select?
We recommend using Professional Suite, but you can try up to the Enterprise subscription during your trial. Fill out this form to contact us to strategize for your specific company needs.