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Startup Program FAQ

Startup Program FAQ

This tool is meant to help you navigate all your Startup Program questions as well as general questions regarding getting Started with Zendesk.

Ready to Join!

Your First Five Steps in the Program
Ready to Activate Your Code

Need more context on why startups bring on CX early

How can agents leverage knowledge to help customers?
How do I customize my Help Center?

Need Time

Does the promotion code expire?
Want to network with other startups in the meantime?
How do I know it is time to implement a CX solution?

Not Sure

As a startup, where should I start?
What if I realize during the program that this isn't the right fit? Can I cancel immediately?
Can I change my plan/add seats throughout the program
Do I need to input the promo code every month?

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